Getting Started
💡 Claim your account to receive donations quickly, securely, and with full visibility.
✨ Claim Your Chariot Account
Claiming your Chariot account is the first step to unlocking faster, more secure, and lower-cost donations for your nonprofit
With an active Chariot account, your organization can:
Receive DAFpay gifts directly from the DAF provider — no delays, passthroughs, or processing hold-ups
Receive real-time electronic payments from Chariot’s Default Sources. See Disbursements
Access your donation data in one secure dashboard
Avoid unnecessary fees and manual processing
❓What happens if I don’t claim my account?
If your account isn’t claimed:
DAFpay gifts will be sent by check via the DAFpay Network after a 60-day holding period (with a fee of 10% or $25 — whichever is less)
Disbursements gifts will also be mailed by check after a holding period (typically 7 days)
You won’t have access to the Chariot dashboard for real-time gift tracking, reporting, and donation data
💡 Claim your account to receive donations quickly, securely, and with full visibility.
🛎️ Why did Chariot contact me?
If you received an email or check from Chariot or the DAFpay Network, it likely means your organization has received a donation or is eligible to begin receiving donations through Chariot. Here’s what each message means and what to do next:
💰 I got an email that a DAFpay grant was initiated to my organization
This means a donor used DAFpay on one of your Fundraising Platforms to initiate a grant to your organization.
Claim your Chariot account to receive this payment directly in your dashboard, along with its associated grant details.
Going forward, all DAFpay donations will be sent directly from the DAF provider—with no delays, passthroughs, or processing hold-ups. See Receiving Donations
🏦 I got an email that we received a grant from a DAF provider that partners with Chariot
This means one of Chariot’s grantmaker partners has initiated a grant to your organization. See For Nonprofits.
Claim your Chariot account to receive this grant — and all future grants from our partners — electronically, in real time.
📬 I received a check in the mail from the DAFpay Network
If you received a check from the DAFpay Network, it means a DAFpay donation was sent to your organization, held for 60 days, and then sent via check because you hadn’t yet claimed your Chariot account.
Claim your Chariot account to receive all future DAFpay donations faster, with fewer fees, and directly from the DAF provider.
After you claim your account, all future DAFpay donations will be sent directly from the DAF provider—with no delays, passthroughs, or processing hold-ups.
❓What to do:
Cash the check through your usual process
Log in to your Chariot dashboard and go to the Donations tab
Filter by Tracking ID, External ID or donor identifying information to locate the corresponding donation
Some DAF providers do not send DAFpay Tracking IDs. If the Tracking ID and DAFpay note are not available, first check for an External Grant ID. If you cannot find one, use the donor’s fund name, gift amount, and other grant details to match the inbound gift to the correct DAFpay donation line item.
📫 I received a check in the mail from a DAF that partners with Chariot
If you received a check from one of Chariot’s grantmaker partners, it means the grant was sent by check after a 7-day holding period because your Chariot account was not claimed. See For Nonprofits
Claim your Chariot account to receive all future grants from our partners securely, electronically, and without processing delays.
📩 I got an email that DAFpay was activated for my organization
This means a Fundraising Platforms used by your organization has partnered with DAFpay by Chariot to enable Donor Advised Fund (DAF) donations directly on your donation forms.
Claim your Chariot account to receive DAFpay donations faster, with fewer fees, directly from the DAF provider.
Once you claim your Chariot account, all DAFpay donations will be sent directly from the DAF provider—with no delays, passthroughs, or processing hold-ups. See Receiving Donations
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