> For the complete documentation index, see [llms.txt](https://help.givechariot.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.givechariot.com/onboarding/onboarding-guide.md).

# Onboarding Guide

Join the tens of thousands of nonprofits already using Chariot to receive Donor Advised Fund and workplace giving payments faster and more securely.

### \[1] Create your account

* Navigate to [dashboard.givechariot.com/signup](https://dashboard.givechariot.com/signup)
* Enter your **work email** and create a **secure password**

<div><figure><img src="https://2623134947-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FYeSwaMWBAjiYfXgDU5ZT%2Fuploads%2FGW2wB3tTqbHR8PSe8KsU%2FCreate%20Account%20-%20General.png?alt=media&amp;token=20ca6d00-5dd0-4cc2-b1a5-5f9d061e0849" alt=""><figcaption></figcaption></figure> <figure><img src="https://2623134947-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FYeSwaMWBAjiYfXgDU5ZT%2Fuploads%2F8D010yVGh1Ytk4IF2Yk1%2FCreate%20Account%20-%20Email%20Verification.png?alt=media&amp;token=0ffca2cd-858a-4def-b23b-a65e7d6e32e7" alt=""><figcaption></figcaption></figure></div>

* Select your **organization (**&#x53;ee [Organization Eligibility](/onboarding/compliance-verification/organization-eligibility.md))

<div><figure><img src="https://2623134947-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FYeSwaMWBAjiYfXgDU5ZT%2Fuploads%2FprrowLqmPVHtfb4fRkYu%2FvDrew.jpg?alt=media&amp;token=259576fc-3f03-4cdf-81e3-15d34fc078c4" alt=""><figcaption></figcaption></figure> <figure><img src="https://2623134947-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FYeSwaMWBAjiYfXgDU5ZT%2Fuploads%2F2HenxvPSYeh6MEZijlOb%2FCreate%20Account%20-%20EIN.png?alt=media&amp;token=4c4175fd-1000-43aa-8b08-8507208079df" alt=""><figcaption></figcaption></figure></div>

***

### \[2] Compliance Verification

To comply with federal regulations, a control person must verify their identity to claim an account.

<div><figure><img src="https://2623134947-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FYeSwaMWBAjiYfXgDU5ZT%2Fuploads%2Ft46TrOig6p3gCn4xgUCI%2FControl%20Person%20-%20True.png?alt=media&amp;token=7e0f6758-3569-4b4e-a928-50497f3462d9" alt=""><figcaption></figcaption></figure> <figure><img src="https://2623134947-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FYeSwaMWBAjiYfXgDU5ZT%2Fuploads%2FYKUeTqQ05aTvurqUmeUu%2FExact%20match.png?alt=media&amp;token=c2f662cd-f762-45d5-b38c-328dc56dc04d" alt=""><figcaption></figcaption></figure></div>

{% hint style="info" %}
A control person is an individual with significant responsibility to control, manage, or direct your nonprofit organization or financial operations. If this is you, you probably have a title like Executive Director, VP of Finance, CEO, or CFO.
{% endhint %}

#### **Verification Steps**

{% stepper %}
{% step %}
**Control Person Details**

* Full Legal Name
* Date of Birth
* Residential Address
* Legal Status (United States)
* Social Security Number
* Selfie/ID
  {% endstep %}

{% step %}
**Expected Usage**

Answer questions about your expected use of Chariot's platform. These ranges help us tune fraud protection and comply with FinCEN rules. Estimates are fine.
{% endstep %}

{% step %}
**Review & Confirm**

Please make sure that the verification data you entered is accurate and up to date
{% endstep %}
{% endstepper %}

<details>

<summary><strong>Frequently Asked Questions</strong></summary>

See [Account FAQs](/onboarding/account-faqs.md#why-is-it-necessary-to-provide-the-control-persons-personal-information)

</details>

<details>

<summary><strong>Security Standards</strong></summary>

All personal details are securely handled by Chariot’s third-party identity management partner using Secure Data Enclaves and industry-leading encryption.

</details>

***

### \[3] Account Review

Once you’ve submitted your information, you’ll return redirected back to the dashboard while you wait for approval.

<div><figure><img src="https://2623134947-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FYeSwaMWBAjiYfXgDU5ZT%2Fuploads%2FHaITobcorsMg0gVA18k1%2Falt.png?alt=media&amp;token=611fecc3-63df-4840-93dc-d6ae14caaa93" alt=""><figcaption></figcaption></figure> <figure><img src="https://2623134947-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FYeSwaMWBAjiYfXgDU5ZT%2Fuploads%2FKlPrC1SIkKncBT3WfUKW%2F21.png?alt=media&amp;token=5aabe1aa-0746-4357-8c27-bda9da2d62a7" alt=""><figcaption></figcaption></figure></div>

If we’re unable to automatically verify your information, you will be notified via email with a request for [Supplementary Documentation](/onboarding/compliance-verification/supplementary-documentation.md). Please keep an eye on your inbox to avoid delays in account activation.


---

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